Returns & Refunds

Changed your mind? No problem. Our return policy is simple and fair.

1. 7-day returns

You may return unused items in their original packaging within 7 days of delivery for a full refund or exchange.

2. Damaged or wrong items

If your item arrives damaged, defective or different from what you ordered, contact us within 7 days with photos. We will arrange a free replacement or a full refund — no return shipping cost to you.

3. Non-returnable items

• Personal care and hygiene products (opened).
• Items marked as final sale.

4. How to request a return

1. Message us via the contact page with your order number.
2. We confirm and share the return address / pickup arrangement.
3. Once received and inspected, your refund is issued within 3–5 working days to the original payment method (or as store credit / bank transfer for COD orders).

5. Refund timing

Card refunds can take 5–10 working days to appear on your statement depending on your bank.